Thank for your recent order with DVD.COM.
Our system tride to process this order but it was put on hold because it could not verify your crdit card.
For International customers we require the following information before we can ship this order to you.

Along with the emaile, please fax us a legible photocopy of your credit card and identification card.
front and back as well as a copy of your credit card statement, Fax these copies to (310)845-9027, attention : ie`wlj.
Please include your order number and username with all correspondence.

This is currently the only method available to verify the billing and credit card information of International customers.
Please be assured that this information will be kept with the strictest confidence and is solely used to verify your information.
Once we receive this information, we will ship your order and future orders will not be delayed

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[RW] - Order Archived. Awaiting Verification Information from Customer.
[OR] - Order Received.
Current Status Archived.
This order is waiting for further information or is cancelled.

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Since your credit card is issued by a foreign bank, we cannot verify your cardholder name and the billing address through our merchant service. To prevent unauthorized use of your credit card, would you please provide us the bank name, phone number and fax number to help us to verify your credit card information.

In case you don't respond within 4 days, we will refund you by crediting your account and then cancel your order.